“The word ‘no’ doesn’t exist in a concierge’s dictionary.” That’s just one of the demanding rules that Akino must abide by in her new job as a saleswoman at the elegant and expansive Hokkyoku Department Store. It’s a very special store — the customers are all animals, and the most valued among them are of extinct species. Sea minks, laughing owls, Japanese wolves, even an enormous mammoth — that’s Mr. Woolly, the celebrated sculptor whose works are showcased at the store. It’s still a luxury retail space, though, and anxious Akino finds her hands full with the customers’ challenging requests. These range from hard-to-find merchandise to more complicated matters of the heart. Can the inexperienced Akino fulfill their whims and meet their expectations? If she wants to keep her job, she’ll have to succeed while under constant observation by the fussy floor manager Mr. Toudou, a creepy consultant eager to downsize the staff, and the store’s enigmatic president (who is not a penguin, by the way!).
 
(Source: Fantasia International Film Festival, edited)

Working retail is tough enough with regular human customers, but what about when they’re owls, wolves, koalas…and a woolly mammoth? Welcome to the Hokkyoku Department Store, where new employee Akino’s customers are talking animals–including extinct species! Just like any shopper, each has their own complicated request that Akino must strive to satisfy. From a wealthy laughing owl searching for the perfect present to delight his wife to a thespian sea mink attempting to find a gift for a long-awaited reunion with her father, Akino must learn to meet their needs, while also dealing with her challenging coworkers and elusive floor manager. 
 
(Source: Seven Seas Entertainment)