Emma is quite an anomaly for her time; her glasses -- something a person of her station would never have afforded -- is symbolic of her character traits as well.  She can read, is educated somewhat, is reserved and even naturally refined, though this is often misread as "quiet" or "shy".  She is shy as well however, and speaks little of herself or indeed at all.    Orphaned, she started life on her own as a flower girl -- someone who sells flowers that they could find underfoot near the flower seller's stalls.  No living was remotely possible on what even a successful flower girl could make and most of them turned to prostitution as soon as they were remotely old enough.  Kelly Stownar rescued Emma from this fate, or worse, by taking her in as a maid-of-all-work.  Mrs. Stownar taught Emma all she needed to know to have a trade in life and survive.

Calling upon his former governess, William Jones, gentleman, is startled when his knock is answered by an uncommonly beautiful servant, the soft-spoken Emma. Throughout his visit, William's eyes drift to the maid whenever she enters the room, and he contrives to meet Emma socially as she goes about her errands. But London society is a web of strict codes and divisions. For the son of a wealthy merchant, seeking out a working-class girl is simply not done! William's father plans for his son to marry into the peerage and elevate the Jones family to greater heights, but although William says and does what is expected of him, he longs only for Emma's company... 
(Source: Yen Press)

In 19th-century London, class lines are sharply drawn, and the social standing to which people are born dictates the path their lives will follow. Emma, an honest and hardworking young maid, never felt her place in life to be a burden. But then she met William, a member of the gentry and the eldest son of a wealthy family. His warm smile and earnest affection threaten to capture her heart... but can love truly conquer all? 
(Source: RightStuf)

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__Date of Birth:__ 1978
__Hometown:__ Hamburg, Germany

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In the faraway village of Haworth, a new chapter in Emma's life has begun. Now employed by the wealthy Molders family, Emma has resolved to put the past behind her. She'll have to adjust to a new house, a charming (but eccentric) new mistress, and a host of fellow servants, some with buried pasts of their own. 
Meanwhile, back in London, William is doing his best to uphold his father's wishes as the Jones family heir, but try as he might, he can't forget Emma. Yet, whenever he feels at his worst, Eleanor is always there to comfort him with a warm, shy smile. Could the answer to his broken heart be right before his eyes? 
(Source: RightStuf)

The novelizations are written by Saori Kumi, and based upon the original manga.